TouchBistro

In addition to its core POS system, TouchBistro offers a range of add-on features, including online ordering, loyalty programs, and kitchen display systems. The company also offers integrations with popular accounting and inventory management software, allowing restaurant owners to easily track their finances and inventory.

TouchBistro serves more than 23,000 restaurants in over 100 countries worldwide, ranging from small cafes to large chains. The company has received numerous awards for its innovative technology and customer support, including the 2021 Gold Stevie Award for Customer Service Department of the Year and the 2020 SaaS Award for Best SaaS Product for Small Business/SMBs.

TouchBistro is committed to supporting the restaurant industry, with initiatives such as its “Restaurants for Restaurants” program, which provides financial assistance to struggling restaurants during the COVID-19 pandemic. The company also partners with industry organizations and experts to provide resources and education for restaurant owners and operators.

TouchBistro Payment Processing

One of the key features of the system is its payment processing capabilities, which enable restaurants to accept payments quickly and securely from a range of sources.

The payment processing features of TouchBistro’s POS system are designed to be fast, reliable, and secure. The system is EMV compliant, meaning that it supports the latest security standards for credit and debit card transactions. This can help protect restaurants and their customers from fraud and data breaches.

In addition to traditional credit and debit card payments, TouchBistro’s payment processing features also support contactless payments. This includes popular mobile payment options such as Apple Pay and Google Wallet, as well as tap-to-pay credit and debit cards. These options can help speed up transactions and reduce the need for physical contact between servers and customers, which is particularly important in the age of COVID-19.

TouchBistro’s payment processing features are fully integrated with its POS system, which means that servers can process payments quickly and easily without having to switch between multiple applications or devices. This can help reduce wait times and improve the overall customer experience.

Another key advantage of TouchBistro’s payment processing features is that they are customizable to the needs of each restaurant. For example, restaurants can choose to add tip suggestions or allow customers to split the bill between multiple payment methods. They can also choose to integrate with third-party payment processors or use TouchBistro’s own payment processing service, which offers competitive rates and fast payouts.

Overall, TouchBistro’s payment processing features are a critical component of its POS system for restaurants. By enabling fast, reliable, and secure payments from a range of sources, TouchBistro can help restaurants streamline their operations and improve the customer experience. And with customizable options and competitive rates, TouchBistro’s payment processing features can be tailored to meet the unique needs of each restaurant.

Tableside Order Management

Another of the key features of the system is its tableside order management capabilities, which enable servers to take orders and process payments directly at the table.

Tableside order management has become increasingly popular in the restaurant industry, as it can help improve the overall customer experience. With TouchBistro’s POS system, servers can take orders and process payments quickly and easily without having to leave the table, which can help reduce wait times and improve accuracy.

One of the key advantages of TouchBistro’s tableside order management features is their flexibility. The system is designed to work with a wide range of restaurant types, from quick-service cafes to fine-dining establishments. This means that restaurants can customize their tableside order management experience to meet the unique needs of their business and their customers.

For example, TouchBistro’s tableside order management features allow servers to easily customize orders and make modifications on the fly. This can help accommodate special dietary needs or preferences, and ensure that every customer receives the meal they want.

Another advantage of TouchBistro’s tableside order management features is their integration with other parts of the POS system. For example, servers can use the system to quickly check inventory levels or suggest menu items based on customer preferences. This can help improve upselling opportunities and ensure that the restaurant is always fully stocked with the items customers want.

TouchBistro’s tableside order management features also integrate seamlessly with the payment processing capabilities of the POS system. This means that servers can process payments quickly and easily, without having to switch between different applications or devices. And with support for a wide range of payment types, including credit cards and mobile payments, customers have the flexibility to pay in the way that works best for them.

TouchBistro’s tableside order management features are a critical component of its POS system for restaurants. By enabling servers to take orders and process payments directly at the table, TouchBistro can help improve the overall customer experience and streamline restaurant operations. And with customizable options and seamless integration with other parts of the POS system, TouchBistro’s tableside order management features can be tailored to meet the unique needs of each restaurant.

TouchBistro’s POS Support

One of the key features of the system is its comprehensive support offerings, which are designed to help restaurants get the most out of their POS system and ensure that any issues are resolved quickly and effectively.

TouchBistro’s support offerings include a range of resources and services designed to help restaurants with everything from initial setup to ongoing maintenance and troubleshooting. For example, the system includes a comprehensive knowledge base that contains a wealth of information on how to use the POS system, including step-by-step instructions, troubleshooting tips, and best practices.

In addition to the knowledge base, TouchBistro offers live customer support via phone, email, and chat. This allows restaurants to get help quickly and easily, regardless of their location or the time of day. TouchBistro’s support team is staffed by experienced professionals who are trained to handle a wide range of issues, from basic questions to more complex technical problems.

Another key advantage of TouchBistro’s support offerings is their flexibility. The system offers a range of support plans, including self-service options for restaurants that prefer to handle their own troubleshooting and maintenance, as well as more comprehensive support plans for restaurants that need additional assistance. And with support available in multiple languages, TouchBistro can help restaurants around the world get the help they need in their preferred language.

TouchBistro’s support offerings also include a range of training resources designed to help restaurants get up and running quickly with the POS system. This includes in-person training sessions, online tutorials, and access to a dedicated training team. This can help ensure that restaurant staff are fully trained on how to use the POS system, which can improve accuracy, efficiency, and the overall customer experience.

Overall, TouchBistro’s support offerings are a critical component of its POS system for restaurants. By offering a range of resources and services designed to help restaurants get the most out of their POS system, TouchBistro can help ensure that restaurants are able to operate efficiently and provide the best possible experience for their customers. And with flexible support plans, multiple support channels, and a range of training resources, TouchBistro can tailor its support offerings to meet the unique needs of each restaurant.