What is SoftPOS

What is SoftPOS?

The world of digital payments is ever-evolving, and one innovation that has garnered significant attention is the Software Point of Sale (SoftPOS). SoftPOS is a software-based solution that enables merchants to accept card payments without the need for traditional POS hardware. This technology offers a more convenient, cost-effective, and flexible alternative to traditional payment methods. What is the SoftPOS concept, its benefits, and its market potential?

Understanding SoftPOS

SoftPOS, a software-based solution for accepting card payments, has emerged as a game-changer in the digital payments landscape. By transforming smartphones and tablets into contactless payment terminals, SoftPOS offers merchants a more convenient, cost-effective, and flexible alternative to traditional POS hardware. In this section, we will explore the key components, compatibility requirements, and security measures associated with SoftPOS technology.

The SoftPOS application is the primary tool for accepting contactless payments. It can be downloaded from app stores or provided by payment service providers, and enables merchants to process transactions, manage refunds, and access transaction history. SoftPOS relies on Near Field Communication (NFC) technology embedded in smartphones and tablets to facilitate contactless payments. NFC allows for secure, two-way communication between the merchant’s device and the customer’s contactless card or mobile wallet.

To use SoftPOS, merchants must have access to a compatible device and operating system. Requirements include a smartphone or tablet equipped with NFC technology, as most modern smartphones and tablets come with built-in NFC capabilities. SoftPOS applications are generally designed for Android and iOS operating systems; however, merchants should verify compatibility with their specific device and OS version before installing a SoftPOS app. Additionally, SoftPOS transactions require a stable internet connection, either through Wi-Fi or a cellular data plan, to process payments and communicate with payment processors.

SoftPOS applications employ advanced security features to protect sensitive transaction data and ensure compliance with industry standards. Tokenization is used to replace sensitive card data with unique tokens during the transaction process, ensuring that no actual card data is stored on the merchant’s device or transmitted across networks, minimizing the risk of data breaches. SoftPOS also encrypts transaction data from the moment it is captured by the merchant’s device until it reaches the payment processor, protecting the information from unauthorized access and tampering during transmission.

Furthermore, SoftPOS solutions adhere to the Payment Card Industry Data Security Standard (PCI DSS), a set of security requirements designed to protect cardholder data and maintain a secure payment environment. SoftPOS applications may require merchants to authenticate their identity using biometrics, such as fingerprint or facial recognition, or a unique Personal Identification Number (PIN) to prevent unauthorized access.

By offering a deeper understanding of SoftPOS technology and its various components, we hope to shed light on the immense potential of this innovative payment solution. With its ease of use, cost-effectiveness, and strong security measures, SoftPOS is poised to transform the payment landscape for businesses of all sizes.


How Does SoftPOS Work?

The SoftPOS process is quite straightforward:

  • The merchant downloads and installs the SoftPOS application on their NFC-enabled smartphone or tablet.
  • The customer initiates a transaction by tapping their contactless card or mobile wallet to the merchant’s device.
  • The SoftPOS application processes the transaction securely and sends the transaction data to the payment processor.
  • The payment processor communicates with the customer’s bank or financial institution to confirm the transaction.
  • The transaction is either approved or declined, and the SoftPOS application notifies both the merchant and the customer.


Benefits of SoftPOS


Cost-effectiveness: SoftPOS eliminates the need for dedicated POS hardware, which can be expensive to purchase and maintain. This results in cost savings for merchants, especially small businesses and micro-merchants who may struggle with the financial burden of traditional POS systems.

Mobility: SoftPOS allows merchants to accept payments wherever they have access to a mobile device and internet connectivity. This increased flexibility is particularly useful for businesses that operate in multiple locations, pop-up stores, or at temporary events.

Ease of use: SoftPOS applications are designed to be user-friendly, with simple interfaces that make it easy for merchants and customers to complete transactions quickly and efficiently.

Enhanced security: SoftPOS applications utilize advanced security features, such as tokenization and end-to-end encryption, to protect sensitive transaction data.


Market Potential of SoftPOS

The SoftPOS market has witnessed substantial growth in recent years, fueled by the global shift towards contactless payments and the growing adoption of smartphones and tablets. According to a study by AEVI, the SoftPOS market is estimated to reach $20 billion by 2026. This growth is primarily driven by the following factors:

  • Rapid digitization: The ongoing digital transformation across industries has led to increased demand for innovative payment solutions like SoftPOS, which can streamline operations and improve customer experiences.
  • Expansion of contactless payments: With the COVID-19 pandemic emphasizing the need for hygienic and contactless transactions, SoftPOS has emerged as a practical and effective solution for businesses and consumers alike.
  • Inclusivity for small businesses and micro-merchants: SoftPOS empowers small businesses and micro-merchants by providing them with affordable and accessible payment solutions, ultimately increasing their competitiveness in the market.


As the world continues to embrace digital transformation and contactless payment methods, SoftPOS stands out as a promising and practical solution for businesses of all sizes. By offering cost savings, increased mobility, and enhanced security, SoftPOS presents a significant market opportunity for both merchants and payment service providers. As this technology continues to evolve, we can expect SoftPOS to play a crucial role in shaping the future of the payments industry.